shipping policy
March 31, 2026
Physical products ordered through therealdjapollo.com are shipped with care and fulfilled as efficiently as possible.
Please review the following shipping information before placing an order.
Order Processing
n-stock physical orders are typically processed within 3–7 business days, unless otherwise noted.
Processing times may vary during:
• new release periods
• holidays
• limited-run launches
• high-volume order periods
Shipping Timeframes
Shipping times vary based on destination, carrier, and product type.
Estimated delivery windows are not guaranteed and may be affected by:
• postal or carrier delays
• customs processing
• weather
• seasonal demand
• fulfillment partner timing
Domestic Shipping
Shipping times vary based on destination, carrier, and product type.
Estimated delivery windows are not guaranteed and may be affected by:
International Shipping
Shipping times vary based on destination, carrier, and product type.
Estimated delivery windows are not guaranteed and may be affected by:
• customs fees
• import duties
• taxes
• local deliverty charges
These fees are not included unless explicitly stated at checkout.
Incorrect Shipping Information
Please ensure your shipping information is accurate at the time of purchase.
DJ Apollo is not responsible for delivery issues caused by:
• incorrect addresses
• incomplete address information
• failed delivery due to customer error
If an order is returned due to incorrect address details, additional shipping charges may apply.
Lost / Delayed / Damaged Shipments
If a shipment is delayed, lost, or arrives damaged, please contact support and include your order details.
Where applicable, assistance will be provided to help resolve the issue with the carrier or fulfillment process.
Digital Products
Digital products are not shipped physically and are delivered electronically after purchase.
Please refer to your order confirmation or digital delivery instructions.
Contact
For shipping or delivery support, contact: